Delivery Information

Shipping Information:

Your order’s arrival time combines our processing and shipping times. After receiving your payment, we will process your order within 1-2 working days. Once your order is shipped, you will receive a tracking number via email.

We will notify you of any updates to your order through email, so please ensure that the email address you provide is accurate and accessible.

Global Shipping

We ship to virtually any address worldwide.

Free Shipping

For orders with free shipping, the estimated delivery time is 14-21 working days, depending on your location and the shipping method chosen. Please note that the final delivery time may be affected by customs clearance, which is beyond our control.

Returns Policy

If you are not satisfied with your purchase, you may return it in unused, re-sellable condition, including all original packaging and manufacturer labels, within 14 days of receipt for a full refund, excluding postage costs.

Please note:

  • You are responsible for the item until we receive it.
  • Returns outside the 14 days or without original labels may incur a restocking fee.
  • If the return is due to our error, we will cover the return shipping cost (up to the first-class recorded level) and send out the correct item at no additional cost.

Packaging and Insurance

We carefully package and fully insure each order. If you visit our warehouse, you can purchase products and choose to have them shipped to your home or another address.

Return and Warranty Policy

Our return policy is customer-focused. We have a low return rate due to our detailed product information and excellent service.

If you need to return an item because it is incorrect, we will refund the shipping charges. We prioritize customer satisfaction and strive to make the return process easy.

All products are covered by the manufacturer’s warranty. Warranty terms vary, so please refer to your product documentation for details. For warranty questions, feel free to contact us. Note that shipping and service charges are typically not covered by the manufacturer’s warranty.

Contact Information :
Address : Jl. Bedahulu VI, Dauh Puri Kaja, Kec. Denpasar Utara, Kota Denpasar, Bali 80234, Indonesia
Phone : +62813-2834-2554
Email :,